For several years, I sent out a blog to readers a few times a week. These posts gave pointers about how to practice, shared relevant stories, and provided a way for people to connect with my coaching approach. In 2022, I wrote my book, Before You Say Anything, which brought many of these ideas together in one place. The blog posts have continued to resonate with clients and readers, and they're useful as a quick reminder, so I'm including them here!
Extend your generosity.
When you’re in the audience and the speaker says “um,” mispronounces a word, or seems a little nervous, give them a break. As long as they are prepared, and they’re trying to make a connection with you, give them the benefit of the doubt.
If, on the other hand, the speaker seems to be taking your goodwill for granted, if they are casual, winging it, and glib, give them my contact information.