Ask questions.

Angie Flynn-McIver

Angie Flynn-McIver

For several years, I sent out a blog to readers a few times a week. These posts gave pointers about how to practice, shared relevant stories, and provided a way for people to connect with my coaching approach. In 2022, I wrote my book, Before You Say Anything, which brought many of these ideas together in one place. The blog posts have continued to resonate with clients and readers, and they're useful as a quick reminder, so I'm including them here!

So often when we’re not sure what to say, maybe in a situation when we have to talk with people we don’t know well, we try to turn the conversation to topics we’re familiar with. Sports, movies, our last vacation…these give us a place to start from.

 

The trouble here, though, is that it’s hard to know whether the topic we’ve prepared holds any interest for the person we’re talking to. I suggest that, instead, you ask questions.

 

What brought you here?

 

What have you enjoyed so far about this conference/event/meeting? What has surprised you?

 

I was recently in X for a week; have you done any traveling you have just loved? Where should I go next?

 

When in doubt, remember: most people like talking about themselves. Ask a few questions instead of launching into a monologue, and you’ll be all set.

So, um…

Checklist communication